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Armstrong are an Exclusive Business Partner of Inter-Tel providing their award winning IP-PBX telephone system combined with Callview Management Information and our own AgentSuite™ range of software.
All organisations need good communications systems. You can purchase, lease or rent our solutions. Alternatively you can use our cost effective communication infrastructure to support your business. This managed service option can mean that running your entire voice communications system can be rolled into a single contract with one point of support.
We select the right combination of products to deliver the best solution to your business need. We recognise that the solutions we supply are business critical therefore Armstrong focus on reliability and technical support of the system.
So if you need to setup in inbound call centre we will propose the Inter-Tel telephone system fitted with the Callview Management Information System (MIS)
You may need to enhance your system with Armstrong’s RecordAgent™ bulk call recorder and IntellAgent™ computer Telephony Integration (CTI) for screen popping your Customer Relationship Management (CRM) software.
If you prefer we can host the entire solution in a carrier grade data centre environment. This means that you don’t need to install expensive infrastructure at your office such as air conditioning, un-interruptible power supplies, redundant hardware etc.
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