Mitel launch Cloud-based contact centre solution for SMEs
Mitel has worked at the forefront of the unified communications (UC) industry for nearly forty years, and Armstrong continues to be a proud Mitel reseller, since we formed a partnership in 2007.
Cost saving solution for SMEs
One of Mitel’s most recent products to be put on
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Your Unified Communications strategy
Almost eight in ten IT decision makers have already put a strategic plan in place for unified communications and collaboration (UCC), according to research by Ovum.
The analyst’s study found many organisations still struggle with the challenges presented by UCC due to its varied technologies. However,
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The Future of Data Traffic
Only 40% of all data traffic generated from mobile devices is expected to travel over cellular networks by 2017, Juniper Research has claimed.
Despite the current roll out of 4G networks, which can handle cellular traffic much faster than previous generations, Juniper claims the majority of
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Use of Google Apps Grows 40%
According to Dave Michels, the use of Google Apps has grown by 40% in the last five years. It’s already being used in two-thirds of the top universities in America, and we’re likely to see that replicated in the UK in coming months too.
Google Apps
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ShoreTel launches Small Business Edition 100
With growing numbers of small businesses year on year, ShoreTel has responded to the needs of this section of the business industry and launched a specially tailored unified communications solution, the Small Business Edition 100 (SBE 100). Historically, the functionality and benefits associated with unified
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Growing demand for businesses to profile users for UCC
The Growing Implementation of UCC in the Workplace
Global ICT solutions and services provider, Dimension Data has commissioned a global study into the use of UCC, carried out by research firm Ovum. The research surveyed 1320 IT decision makers and 1390 technology users in 18 countries
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Unified Communications & Collaboration – More than just tools?
With an increase in mobile working, the need to stay in touch with relevant colleagues - wherever they are in the country - has become more important than ever. Unified communications (UC) has become synonymous with efficient and productive working and a new way of
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Google in talks for the acquisition of WhatsApp, a cross-platform mobile messaging app.
According to technology news site, Digital Trends, Google is currently in talks for the acquisition of WhatsApp, a cross-platform mobile messaging app. Those within the industry have held inklings that Google’s next move would be towards developing a messaging service, and these negotiation reports certainly
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Demand for video conferencing expected to rise in 2013
A desire to integrate video conferencing into unified communications and collaboration (UCC) will drive an uptick in demand during 2013, according to IDC.
The analyst claims video continues to be placed high on the list of priorities by many organisations which see it as a key
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New technology trends to fuel growth in unified communications
New technology trends and an evolution of working practices are expected to drive strong demand for unified communications over the next six years.
A study by Transparency Market Research claims an increasingly mobile workforce will lead to further mobile device penetration and greater adoption of bring
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