Alarms
All alarms will appear on administration phones:
010 This alarm relates to a station that is off-hook. The alarm message will also display details of the extension that is off-hook.
011 This message is generated when an extension on the system has dialled emergency services (999). The message will also display details of the extension at which 999 was dialled. The alarm can be cleared by dialling 9850.
100 Device re-set due to excessive data errors. Advised to replace line cord, patch lead or patch in different Cat5 outlet.
101 Device re-set due to excessive hardware failures. Download error information from DB Studio which will allow you to identify the keyset with the problem. The line cord, curly cord or actual handset/headset will need changing.
114 Means "ISDN is unplugged". This can be caused by either a faulty T1/E1 or by a BT line fault. It is suggested to firstly re-seat the T1/E1 to re-set the card. If this does not clear the problem, the line provider should be contacted to report a fault. NB: The 114 alarm can be cleared by dialling 9850 from any admin phone.
203 Means "Voicemail Unplugged". It is advised to firstly re-boot the voicemail unit. Also check cables are connected correctly and that the "Voice Processor Enabled" flag is set to "Yes" in DB Programming
