CRM Integration
We have the in-house development skills to deliver screen popping and database integration
Armstrong has developed a multitude of plug-ins for industry leading CRM apps. The Xarios phone Manager SDK provides your development team with components such as .NET DLL, ActiveX/OCX control, Web Service, Command Line or XML keystroke Macro design for your custom integration needs.
Applications
- Microsoft CRM, Navision, Outlook, Access
- Goldmine, ACT, Maximiser, Sage CRM & SalesLogix
- Housing Mgt Systs
- Salesforce.com
- Web Integration
Application Integration
Phone Manager Professional integrates with a variety of office applications allowing you to get the most out of your existing software and further improve the workflow of your staff. If licensed a range of advanced CRM integration can be achieved with the Advanced Plugins package.
Screen Popping
If enabled, calls at your endpoint will trigger your preferred database application to launch a window displaying all the information it has about the current caller. This feature is invaluable for inbound call environments where staff require fast access to customer data.
